Notices

Business Communication Consultants Ltd.



Company Registration Number: 9883506

VAT Number: 231 3606 45

Modern Slavery Policy

Business Communication Consultants Ltd are committed to a work environment and supply chain that is free from human trafficking and slavery. We endeavour to act ethically and with integrity in all our business relationships. Due to the nature of our businesses, the risk of modem slavery existing in our company or business partners is low compared to businesses operating in other sectors. However, we are not complacent and we are contually improving our policies and procedures to protect against slavery and human trafficking with our suppliers and business partners.

We are aware of the Modern Slavery Act, of the definitions of slavery and human trafficking and that we know what to do should we suspect a case of slavery or human trafficking by implementing an Anti-Slavery and Human Trafficking Policy which we are required to comply.

Terms & Conditions:

Communication

Communication standards will be outstanding, promptly returning telephone calls when not initially available; promptly responding to letters, faxes and email; all with no need to be chased.

If a problem is found during your visit requiring further instructions, we will provide a quote (same day if problem urgent otherwise within two working days) detailing as applicable our price and solution for the required resolution.

Dress

All our operatives, (employed, self-employed or sub-contract) will attend site dressed smartly. No smoking will be allowed on any premises.

Invoices

Our invoices are sent within a target period of 2 working days and no longer than 7 working days after the work has been completed. Invoices are issued once agreed works are 100% complete, unless staged payments or payments in advance have previously been agreed.

Where test results are awaited (e.g. MAT) work will be deemed to have been completed on receipt of the test results.

Our invoice will detail goods, services supplied, the date the work was completed and what it entailed. Payments should be made within period stipulated on invoice. Goods supplied will remain property of Business Communication Consultants Ltd until payment received in full.

General Terms & Conditions

By giving us your instruction, it will be deemed that you will be responsible for any indirect or consequential loss or damage to property and persons who are in your employ, sub-contract, 3rd party or general public.

By giving us your instruction, it will have been deemed that we will agree to observe the requirements of The Health and Safety at Work Act 1974 and do all in our powers to preserve the safety of our representatives, your employees, other employees, your sub-contractors and the general public while working on the premises.

There will be no additional costs for work other than if we receive a variation order from you as our Client and then the value of any additional work will be limited by the value of the variation from you.

These terms and conditions are governed by the laws of the United Kingdom.

How we’re responding to COVID-19

Since our inception, Business Communication Consultants Ltd has always put the health & safety of everyone (employees, subcontractors, clients and the general public alike) at the forefront of all that we do.
Our stance has not changed following the COVID-19 pandemic and as such we are committed to ensuring that we protect our people from the virus to the best of our ability.

We have paid close attention to the guidance and recommendations from the government and trade bodies and have created a safe system of work with regards to the COVID-19 pandemic. The SSoW will be continually reviewed by our management team to ensure its suitability. A summary of our SSoW is below, but each current and future project will have more detailed SSOW included within each site and task specific Risk Assessment & Method Statement.

Our staff will:

·       Not come to work if they do not feel well.

·       Inform the BCCUK management team and immediately return home if they begin to feel unwell whilst at work.

·       Maintain good hygiene practice by regularly washing their hands and using hand sanitisers provided.

·       Maintain the minimum social distance of 2m. (where social distancing requirements cannot be met the correct PPE will be provided and enforced as well as a buddy system that sees the same members of staff working together to control the risk of transmission).

·       Avoid direct contact with others.

·       Cough or sneeze in the bend of their elbow or use a disposable single use tissue and then discard it immediately in a safe manner.

When accessing the site, staff will:

·       Follow the instructions provided at each individual site regarding access.

·       Allow temperature checks to be carried out where requested.

·       Maintain a minimum social distancing of 2m.

·       Follow traffic management instructions.

While working on client sites, staff will:

·       Follow any arrangements for shift rotations/staggered starts.

·       Not share tools, or where this is unavoidable, they should be cleaned prior and following use.

·       Clean equipment/tools that may have been handled and/or come into contact with objects/materials that may have been contaminated during works.

·       Follow the 4m/ 2 person recommendation in common spaces (e.g. canteens, locker rooms, sanitary facilities etc).

·       Hold meetings remotely where possible, or follow social distancing rules where this is not possible.

·       Where a specific task cannot maintain social distancing, it should be risk assessed and guidance followed including wearing a surgical mask and safety glasses.

Throughout this document where cleaning is referred to, this should be done by using:

·       Disinfectant wipes.

·       A single-use cloth/paper and a disinfectant spray.

·       A single-use cloth/paper impregnated by a bleach solution with a minimum chlorine concentration of 0.5%.